UDP Difference
Who We Are
We are the document communications experts.
At UDP, our emphasis has always been on applying technology to solve customers’ document communication needs. Beginning in 1988 with three employees, UDP represented a single product line selling Risograph high speed digital duplicators. Today we’ve grown into Kansas City’s largest locally owned independent dealer selling color copiers, network printers, digital presses, scanners, paperless software and other devises from manufactures such as KonicaMinolta, Kyocera, HP, Riso, Panasonic, Duplo and DocStar. We currently have over 60 associates that serve over 4000 customers and keep us growing. We’re guided by the follow principles:
- Commitment. Proven sales, service, and support staffs focused on meeting your needs both before and after the sale.
- Variety. Providing a breadth of products and services, we are able to customize solutions to meet your unique needs.
- Reliability. Factory-trained sales and service experts are reliable and professional.
- Guarantee. Our like-for-like guarantee backs every solution we provide.
- Experience. UDP’s owners have a combined 75+ years of experience in the office products industry.
- Satisfaction. As a locally owned and operated company, we have a vested interest in our customers’ satisfaction.
Since the beginning, we’ve specialized in one thing: finding creative solutions for our customers’ office challenges. We do that by building relationships based on trust, experience, expertise, and an uncommon amount of common sense. Customers have learned to trust UDP to help maximize their productivity and performance while saving time and money.
UDP has been locally owned and operated since 1988 - with local sales, local service, and local support. Our phones are answered by real people who are committed to answering your questions quickly and professionally.
We are Kansas City’s largest local and independent dealer, able to represent the best solutions from a variety of manufacturers. More than 4,000 area companies have turned to us for their office productivity needs.
Multiple solutions are available to fit your needs: office products, electronic filing software, high-volume printing systems, color options, professional finishing solutions and managed print services.
You can depend on our factory-trained technicians because their pay is based in part on the quality and effectiveness of their service calls.
Multiple IT professionals make sure your UDP solutions fit your infrastructure.
We stock $1.2 million in equipment, supplies and parts at our Lenexa facility for fast delivery to you.
Our on-staff training professionals make sure you know how to use your equipment and how to get the most out of it.
Product reliability is endorsed by BLI, BERTL, Office Product Analyst, PC Magazine and others.
Our unique solutions include the industry’s lowest cost to print in full color or black and white.
Our “No Excuses” guarantee of satisfaction backs every solution we sell.